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A look inside omigapun! design's agency, Lugano A DECADE OF DESIGN & HONEST ADVISING A look inside omigapun! design's agency, Lugano A look inside omigapun! design's office, Lugano A look inside omigapun! design's office, Lugano

A-Z of
working together

01 Discovery

We begin by asking questions to learn as much as possible about the project and your goals. A thorough design brief makes sure we truly understand your project needs and that no time will be wasted.

02 Proposal

After we have reviewed all the info, we'll let you have the Proposal. This will outline scope of work, scheduling and terms of payment.

03 Contract

Once you let us know that you are cool with the Proposal, we'll prepare the Contract for you to sign and close the deal.

04 Payment

We usually ask for a 50% upfront (75% for overseas clients), with the remainder due on completion, and before the website goes live.

05 Research

Good design is not the result of a burst of creativity. Through attentive research we dig deep to gain a clear understanding of business environment, target audience, market trends and competition.

06 Strategy

We take the data found during the research phase and turn them into actionable insights that will help us shape a strategy that encompass SEO, information architecture and content planning.

07 Design

This is where we apply lateral thinking and creative input into the design process. We begin sketching ideas to explore different creative paths.

08 Development

Once the design is completed, we hand-code it to the latest Web standards to ensure that your website is a joy to use on all major browsers. A clean code also loads faster, improves search engine optimisation and enhances accessibility.

09 Feedback

Now it's over to you to play around with the prototype and test yourself the user experience. Following your feedback, we will then either finalise the website, or make any revisions agreed upon.

10 Launch

Your website goes live once we've checked that everything will perform as intended.
The launch of a website marks a milestone, but is not the end. As a matter of fact, it's a beginning. Websites are living, breathing things. They need to be taken care of and feed regularly. Let us know if you need help.


How much does a website cost?
Well, it depends on the scope of your project. Our prices are average for the field. Consider CHF 1.700-2.200 for a 'typical' small business website.
How long will it take to build my website?
The time varies based on specific client needs, challenges, requirements and project scope. A mostly 'typical' web design project, on average, will take 4-6 weeks.
How soon can you get started on my project?
We typically book projects 3-6 weeks in advance. A signed contract and 50% deposit secures your spot on our schedule.
Will my website be search engine friendly?
All our websites come with basic SEO. To gain maximum visibility by the search engines, we highly recommend utilising our SEO services.
How quick can website updates be made?
It depends on the size and complexity of the update. Most updates are completed within 48 hours and often within the same day.
What does web maintenance cost?
Pay-as-you-go maintenance is charged at an hourly rate of CHF 80. If you need regular updates to your website, then a WordPress site will be more budget-wise.
Can I update the website myself?
Yes, with a WordPress site updating is as easy as posting on Facebook.
Do you provide hosting services?
Yes! Just let us know.